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Operational Excellence: The Fundamental Elements


The achievement of Operational Excellence can be defined differently for each organization, however it can be found at the point in which organizational capability, capacity, speed and agility intersect. These variables are built upon the foundation of four fundamentals:



Shawn Casemore
Shawn Casemore
1. Organizational Leadership and vision.

2. The “people” or Culture of the organization.

3. The Business Processes that are in place and used to effectively manage the business.

4. The Technology that supports effective execution of the business processes.

The visual below depicts the various elements that provide the foundation for Operational Excellence. Notice how the four foundations above are most prominent, and more importantly that Leadership and Culture are directly connected with Op Ex, whereas Process and Technology are indirectly connected (i.e. their role supports the effectiveness of the Leadership and Culture).

Operational Excellence: The Fundamental Elements
The question that you should derive from this visual is this: How are my people, process and technology aligned in order to support our organizations achievement of Operational Excellence?

Shawn Casemore, President, Casemore and Co.
www.casemoreandco.com

Operational Excellence: The Fundamental Elements

Mardi 2 Avril 2013
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