Welcome to Drifting or Driving?, PwC’s third annual finance benchmark report, which outlines the latest findings from our benchmark analysis of 130 participating companies.

In this year’s study we note that the cost of finance rose for most organizations in 2010, reversing a long-term downward trend.

Meanwhile, over the same period, top performers have kept their costs steady and at much lower levels while delivering better service. Is this general increase in cost the result of investment which will bring sustained improvement in performance or simply the result of a relaxation of cost control?

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www.pwc.com/us/en/increasing-finance-function-effectiveness/publications/finance-effectiveness-study.jhtml