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Jeudi 28 Juin 2012

Optimise building costs and improve productivity with a holistic facilities management approach

By Philip Gregory, Johnson Controls Senior Regional Executive - Middle East & Africa

Optimise building costs and improve productivity with a holistic facilities management approach
One of the biggest costs associated with running a business lies in the physical property and the buildings that a business inhabits. These buildings are a vital aspect of the enterprise, however they are often inefficient and end up costing more than they should. Facilities Management (FM) aims to address this challenge, but in order to achieve maximum efficiency it should not simply focus on managing the buildings themselves. FM should take on a holistic role that also examines how people interact with their environment, how the layout and interior design affect workflow and how space can be utilised more efficiently to minimise costs and optimise productivity.

Technology has changed the way people work, the way that they interact, and the way that they use the space around them, and as a result has changed the way that facilities should be managed. Office setups from the days post computers and the Internet are simply no longer conducive to productivity. Making use of holistic FM can reduce the total cost of an organisation’s buildings as well as providing cost transparency and benchmarking against peer organisations. By delivering safe, comfortable working environments and resources, it can positively foster productivity of the organisation’s most important assets — their people

Ultimately, professional and holistic FM has a triple bottom line effect: on people, the planet and on profits. People are more creative and productive in dynamic spaces with a positive company culture. This also benefits the planet because the amount of space required can often be reduced and energy can be utilised more efficiently. Both of these factors have a positive impact on profits, because more creative, productive people improve productivity and reduced energy consumption lowers costs.

However, for Facilities Managers, managing busy building portfolios presents numerous daily challenges. In addition to ensuring the delivery of the daily support services and responding to the changing requirements of the occupants, FMs deal with activities ranging from ensuring uptime of critical equipment; creating healthy, flexible and energy efficient working environments; hosting key external customer events, or providing management information to support decision making. These challenges need to be met while maintaining the visibility and responsiveness required of a customer service leader. Outsourcing these services to a specialist enables management to focus on their core business while ensuring the daily FM challenges are met head on for maximum benefit.

Organisations can leverage huge benefit from the great depth of global knowledge that such a provider delivers, while making certain that each element is taken care of as part of a bigger picture designed to deliver optimal results across the board. A single invoice across FM services is also more efficient than attempting to manage each service independently, and organisations can leverage greater economies of scale in terms of pricing because they are outsourcing their non-core services to a provider that focuses on these as a core business.

Holistic, professional and intelligent FM is the way of the future. The evolution of smart buildings with technologies that can control heating/cooling, security and energy consumption from anywhere in the world will drive greater efficiencies than ever. Using sophisticated cost and performance data from property assets, will in turn drive improved efficiency and effectiveness of buildings and ultimately operational efficiency.

The more integrated an FM service is, the greater the bottom line benefits that can be realised. By ensuring that each element works together and that the use of space, energy and people is optimised, efficiencies are improved by a larger margin than they would be if each area was tackled separately.

About Johnson Controls Global WorkPlace Solutions
Johnson Controls Global WorkPlace Solutions is a leading provider of facilities, commercial real estate and energy management for many of the world’s largest companies. We create business advantage for our customers through tailored solutions that optimize their real estate performance and employee productivity while reducing total occupancy costs. Our 20,000 employees have delivered over $3 billion in savings for our customers over the last 10 years and ensure the business continuity of the 1.5 billion square feet of real estate that we manage in more than 75 countries.

Johnson Controls
Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior systems for automobiles. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. Through our growth strategies and by increasing market share we are committed to delivering value to shareholders and making our customers successful. In 2011, Corporate Responsibility Magazine recognized Johnson Controls as the #1 company in its annual “100 Best Corporate Citizens” list. For additional information, please visit www.johnsoncontrols.com

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