I’ve come to the conclusion that an increasing number of organisations have lost the ability to take decisions. Self-preservation and politics have overtaken the desire to be innovative or take risks and I think the bruising events of the last five years are the main reason. Obviously, lots of companies are still moving forward but there an increasing number who are stuck, fearful and defensive.

Standing still is simply the resignation of the slow demise of a company. The retail sector is littered with examples that buried their head in the sand in the face of the internet. No strategy to adapt. No plan to evolve. Just squabbling amongst executives as their indecision took them slowly towards the abyss. We see this all the time in the world of cash management and payments where people will not grasp the massive changes occurring around them.

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