By 2040 knowledge workers will decide where and how they want to work, according to a new report on the workplace of the future by Johnson Controls, a global multi-industrial company. The Smart Workplace 2040 report, produced by Johnson Controls’ Global WorkPlace Solutions (GWS) business, describes how 25 years from now, work will be seen as something workers do, rather than a place they commute to each day. Work patterns will be radically different compared with today, with no fixed place or timetable. Instead, a new generation of workspace consumers will choose their workplace based on an often fluid work schedule. Most workers will frequently work from home, and will choose to visit work hubs or a “trophy workplace,” a highly experiential environment where they meet and network with other individuals.

There will be no set hours and the emphasis will be on getting the work done, while workers’ wellness will take priority over work. Meanwhile technology will bring together networks of skilled individuals who operate in a similar way to today’s entrepreneurs, with collaboration the major driver of business performance and a core competency for every employee.

The report was peer reviewed in a series of three workshops in the US, Europe, and Asia-Pacific involving 26 workplace experts. To illustrate its vision, the report explores the workplace of the future through the eyes of Nina, a knowledge worker living in 2040. It describes how her working environment is split across her home, her eco-campus in the city, and other working hubs to which she has access. She has a “flexwork” contract meaning there is no limit to how little or how much she works as long as the work is done. Her home is a hyper-connected, adaptive environment that responds to her family’s bio-health indicators, while complex software applications suggest what Nina should do to maximise performance.

The report’s author, director of GWS Global WorkPlace Innovation, Dr. Marie Puybaraud said, “Six years ago, we described how technology would transform the way we work by 2030. Since then we have seen a significant acceleration in technological developments with the launch of the iPad, the invasion of the first wearable technologies, and remote working becoming the norm.

“This new report takes our vision a step further. In 2040 we will consume space, not own it, so the report envisions how this will affect the everyday life of an employee and businesses. The findings have implications for leaders and real estate managers around the world as they anticipate the way our society and technology is changing and transforming the way we work.”

The report makes eight recommendations, including dismantling the fixed office hours model in favour of flexible working contracts, focusing workspaces on end users’ needs and enhancing service delivery to embrace a high human touch, while designing working environments that reflect new ways of collaborating across teams. It also suggests organisational transformations to improve the way dispersed teams work together, and the integration of ‘shy’ technologies to track activity, record experiences and respond to user demand.

About Johnson Controls Global WorkPlace Solutions
Johnson Controls Global WorkPlace Solutions (GWS) is a leading provider of facilities, corporate real estate and energy management for many of the world’s largest companies. The company creates business advantage for its customers through tailored solutions that optimise their real estate performance and employee productivity while reducing total occupancy costs. Its employees have delivered over $3 billion in savings for its customers over the last 10 years and ensure the business continuity for the 1.2 billion square feet of real estate that the company manages in 55 countries.

About Johnson Controls
Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 170,000 employees create quality products, services and solutions to optimise energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior systems for automobiles. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. Through our growth strategies and by increasing market share we are committed to delivering value to shareholders and making our customers successful. In 2014, Corporate Responsibility Magazine recognised Johnson Controls as the #12 company in its annual "100 Best Corporate Citizens" list.
To download the Smart Workplace 2040 report, please visit www.globalworkplaceinnovation.com

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